Terms & Conditions
TERMS AND CONDITIONS
Cautiously read through all of the terms of this agreement in order to accept the terms and conditions in
accordance to Forensics South Africa hereafter as FSA client (whose name appears on invoice)
Your access to and use of the service is the conditioned on your acceptance of and compliance with these
Terms. These apply to all visitors, users and others who access or use the service.
By obtaining FSA’s website or by using any of the information, data, or services hereby you are deemed to have
acknowledged the agreement and given consent that is bound by the terms and conditions of use. The terms and
conditions shall be applicable and bound upon every transaction. If you disagree with any part of the terms then
you may not access the services.
PRIVATE POLICY
FSA is committed to respecting your privacy. For example you may visit our website via the internet without the
concern of identifying yourself or any personal information being leaked. We treat all our client’s information in a
confidential manner. Any personal identifiable information (information by which is identification) FSA assures
you that such information shall only be used to structure your client relationship with FSA.
FSA is governed by several levels of legislation that are in place to protect the rights of privacy of individuals and
that the background of screening industry.
As a result FSA developed its own consent form to meet the requirements of the POPI Act where no verifications
can be conducted without this form.
This form is valid for three Months.
DISCLAMER
All data provided to our clients is resulted information provide to FSA from a diverse data base service. The
accuracy of DATA provided by this website is completely determined upon information provided by third party
vendors suppliers does not warrant precision od data, which hereby states suppliers will not be held liable
whether in contract, delict, or breach of warranty for any loss or damage or damages however arising, through or
out of the client (any of third party) upon placing trust on the data provided by the supplier in accordance the
supplier does not obtain any liability for any fault, omission or inaccuracy in the reported provided.
EMAIL COMMUNICATIONS DISCLAMER
The information in this message is confidential and may be legally privileged. It is intended solely for the
addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any
disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is
prohibited and may be unlawful. Please immediately contact the sender if you have received this message in
error. Thank you
SECURITY
FSA will take the necessary steps to safeguard the data our client shares with us from unapproved access or
disclosure.
COPYRIGHT
The contents of the Website, including any material, information, software, icons, text, graphics, lay-outs, images,
sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are
displayed on or incorporated in this Website (“Website Content“) are protected by law, including but not limited to
copyright and trade mark law. The Website Content is the property of FSA, its advertisers and/or sponsors and/or
is licensed to the Company.
You will not acquire any right, title or interest in or to the Website or the Website Content. Any use, distribution or
reproduction of the Website Content is prohibited unless expressly authorised in terms of these Terms and
Conditions or otherwise provided for in law.
Where any of the Website Content has been licensed to the Company or belongs to any third party, your rights of
use will also be subject to any terms and conditions which that licensor or third party imposes from time to time
and you agree to comply with such third party terms and conditions.
LOSS AND LIABILITY
The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website. The Company disclaims liability for any damage, loss or liability, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.
In addition to the disclaimers contained elsewhere in these Terms and Conditions, the Company also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, Trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardize or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of the Company, its employees, agents or authorised representatives. The Company thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.
ACCURACY AND SITE REVISION
Whilst the Company takes reasonable measures to ensure that the content of the Website is accurate and complete, the Company makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. FSA reserves the right to implement changes to any portion of this website without prior notice. You hereby agree and consent that you should be bounded by any such change.
CONFIDENTIALITY
By the use of FSA’s website you agree that any contact or materials you interact to this website or FSA will not be treated as confidential unless stated otherwise in these Terms and Conditions.
USE OF INFORMATION
Any personal information not limited to name: (‘names’, ’addresses’,’credit card information’ or ‘contact information’) that has been entered onto FSA’s website will be used by FSA and its supplier shall not be sold or forwarded to any organisation that is not an FSA Service Provider.
3rd PARTY INDEMNITY
By you using the website of FSA it constitutes as acceptance to the following conditions
3RD PARTY
If you acting as an agent of a company capturing requests for verification for a subject, you accept and
understand as an agent for your company that you have informed the subject about his/her rights to privacy and
obtained permission by writing to perform verification checks.
INFORM SUBJECT
As a 3rd Party Agent, you must fully inform the subject of your intent to perform verification checks and the reason
of your inquiry. Consent must be given in writing by the subject prior to the commencement of verification checks.
The subject shall be informed of the verification results once verification checks have been completed.
Verification checks can only be performed on a subject if the results of the verification can affect the subject’s
employment position.
As an agent of a 3rd Party Company you accept the responsibility of maintaining all signed FSA Consent Forms
for a period of 2 years, in which you entitle FSA to request from you any subjects signed consent form prior to
verification checks being performed or after such verification checks have been processed
PERSONAL INDEMNITY
You hereby allow FSA to forward all personal information to FSA verification agents acting on behalf of FSA not
limited to the (SOUTH AFRICAN POLICE SERVICES) and FSA Service Providers.
PERSONAL DETAILS
You hereby give authorisation to agents of FSA to access personal information, including but not limited to
information in regard to your criminal record, credit card, employment history, drivers licence and educational
records to FSA. You unconditional indemnify and hold FSA and its agents and suppliers harmless against any
liability that may result in accessing data in this regard.
VERIFICATION PURPOSE
You acknowledge and understand that it is a policy of FSA’s agents that the data is relevant for the purpose of
your proposed employment/continuation of employment when required by your (Potential) Employer or in regard
of fraud prevention or detection purposes.
PAYMENT POLICY
FSA offers a three specific methods of payment for our services on this and related sites. These would by direct
funds transfer, via credit card, under strictly governed conditions appointed via agreed terms. The last option is
strictly for registered clients. Please also be advised that, while all enquiries will be received by FSA, FSA will not
be processed until proof of payment has been received by FSA
SECURE INTERNET DEPOSIT AND REFUND POLICY
Online payment gateway will authorise payment by secure internet deposit immediately (when available)
inclusive that all information are captured correctly. FSA takes no responsibility in fraudulent for internet banking
login codes and pins.
CREDIT CARD AND REFUND POLICY
All payments done by credit card is immediately authorised by an online payment gateway, inclusive that all
information are accurate. FSA will not be responsible for the fraudulent use of credit cards. Please Note: that
once a background screening order has been captured, it is hereby considered to be authorisation to start the
process of verification by FSA. Hereby no refunds or adjustments to orders may be made.
AGREE TERMS
Payment on invoice of agreed terms is subject to availability to qualifying clients who are registered on such on
FSA’s system. In addition, a terms agreement dependent upon several criteria and conditions, all of the sole
discretion of FSA
FSA AFISWITCH NETWORK
Please read and understand the below policy in regard to the use of FSA’s Afiswitch Network. All booking
requests for fingerprinting are Non-Refundable and Non-Transferable. You will have the option of an Afiswitch
Premium or Standard Check. Changes made to the booking can be made up to 8 working hours before the
booking. It is the Clients responsibility to ensure the candidate receives all the information prior to arriving to a
location. FSA takes no responsibility what so ever in the quality of the fingerprints captured
CONTACT
Upon using the services of FSA, you hereby consent FSA contacting you or your organisation for the basis of a
newsletter, survey or marketing purposes, which will also grant you the right to unsubscribe.
FSA is devoted to your privacy. For any comment or possible questions related to privacy policy, please feel free
to email info@forensicssa.co.za or call us on 031 822 1234 / 011 023 5220
